For COVID 19 Safety Procedures please see our website
When booking your treatment you WILL receive an email confirmation. If you do not, please check that you Have booked on the site.
Call or message if you have difficulties.
Please note that you need to allow 48hrs after your Covid Vaccine (if you have one) before you see us for a treatment. Please allow for this with your booking, or you may be subject to a cancellation fee.
You may change your appointment up to 48hrs prior.
Appointments cancelled between 24 & 48hrs of your appointment will be subject to a 50% charge of the appointment booked.
Missed appointments, and appointments cancelled with less than 24hrs notice will be charged in full.
For appointments booked with gift vouchers, the voucher will be forfeit.
* This does NOT include Covid symptoms. If you have/develop symptoms, or are identified as a close contact, OR have had a last-minute vaccine appointment WITHIN THE 48hrs, and need to isolate, cancellation charges will be waived.
If you already knew of this before the 48hrs but did not contact us, the charges still stand.